Frequently Asked Questions
Everything you need to know about clean beauty and your order.
What makes Well People products 'clean'?
Our products are formulated without parabens, phthalates, and sulfates. We prioritize plant-based ingredients and are committed to being cruelty-free and EWG Verified whenever possible.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on your location and are calculated at checkout.
What is your return policy?
We want you to love your glow. If you are not satisfied, we offer a 30-day return window for products purchased directly from our site, provided they are in gently used condition.
Are your products safe for sensitive skin?
Yes, our minimalist formulas are designed with skin health in mind. However, we always recommend performing a patch test or consulting with a dermatologist if you have specific allergies.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are Well People products vegan?
The majority of our collection is 100% vegan. For products that are not, we use ethically sourced beeswax. Check the product description on each page for specific ingredient details.